Australia Post - Strathfield Post Shop

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Reviews of Australia Post - Strathfield Post Shop

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  김현영 Added February 28, 2023

  ★ ☆ ☆ ☆ ☆
  Hey Tammy(a thin comparatively tall woman), hope you read this review.
  I really wanted to say personally that you shouldn’t be working like that.. can’t believe you said “I don’t know” when I asked if there was any parcels under my address and had this attitude like as if it’s none of your business. It should be your business because that’s what you are hired to do. If I face this kind of issue again, trust me you will regret for what you have done
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  Celin Michaelian Added February 20, 2023

  ★ ☆ ☆ ☆ ☆
  WORST AUSTRALIAN POST IN AUSTRALIA !!! Bisua (Indian guy )the “customer service”person had everyone waiting while he was checking something on a clients phone and having a great time
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  Steve Added February 17, 2023

  ★ ☆ ☆ ☆ ☆
  Not going to lie but people who work here are impatient, rude, not helpful and not welcoming.
  
  I don't think they even care about the customer. For them it's just a job. Seriously, they need to hire new people who are willing to help the customers.
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  Thomas Drake Added February 07, 2023

  ★ ☆ ☆ ☆ ☆
  Make sure to take a pen with you if you want to write down an address on your parcels/letters. I lined up in ordered to post something overseas, when I finally got to the counter I was told that I had to fill out a form. I went over to the writing area and discovered all the pens were missing. I lined up again and told the woman that someone had taken all the pens. I was informed that there were no pens available to which I pointed out the pens on her desk. Those pens were not allowed for the community, only staff! Luckily there was a dude in the queue cool enough to lend me his pen. The staff member told me I needed to be careful of COVID. She didn't have much to say when I pointed out that there hadn't been any new cases of covid-19 in NSW for over a month now. If she was so worried about COVID then why wasn't a single staff member wearing a facemask?!
  I filled out my form and parcel. The pen lent to me became the new community pen as no one else there at the table had known that shared pens had been outlawed at Post Office.
  I lined up AGAIN and finally had the parcel accepted. It must have been a 30 minute ordeal all up. Having to line up THREE times wasn't the best experience of my life.
  Some staff are super nice and chill and know exactly what's going on. Others are just a down right pain in the neck to deal with.
  Moving out of Strathfield Plaza hasn't made things any better either. #ShareThePen
  
  UPDATE: So today I returned to conduct some business and as I was waiting in line a woman who'd just been served had the same issue as I did when she realized there were no pens at the writing area due to covid-19. She returned to the window asking about the pens and was given one. So apparently I'm not allowed a pen, but with this woman it's all peachy. I've had to deal with disability discrimination so frequently and this was just another disgusting example.
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  Wayne Burchell Added February 05, 2023

  ★ ☆ ☆ ☆ ☆
  If your parcel gets sent through this place, good luck seeing it anytime soon. I give Strathfield Post Office

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